Ulrike-Black Peter Kaiser

Professionally packed and fast shipping

Through our long-term relationship with UPS, FedEx, DHL and many other top global carriers we can offer various shipping options. Our warehouse personnel is highly-skilled and will package your items in accordance with our exact and exact specifications. Your items are carefully inspected and secured properly prior to shipping. We ship to thousands customers every day across multiple countries. The fact that we're committed to becoming the biggest online retailer in the World is obvious. The distribution centers and warehouses distribution are situated in Europe, as well as the USA.

Orders that include more than 1 item are given processing time in accordance with the item.

Prior to shipment before shipping, we'll examine thoroughly the items you have ordered. Today, the majority orders will be shipped within 48 hours. Expected delivery times are between 3-7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we are unable to fully manage stock. The levels of stock can change at any given time. It is possible that your order may be out of stock after your order has been made.

Our policy is valid for 30 days. If it's been longer than 30 days since you've made your purchase We're sorry to say that we can't offer you a full exchange or refund.

In order for your item to be eligible for return, it must be unopened and in the condition you received it in. The item must be in the original packaging.